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Appointment FAQs

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  • Internal Medicine Appointment
  • Neurology Appointment
  • Surgery Appointment
  • Payment Methods
How do I schedule an internal medicine appointment for my pet?

Please call 239.947.0588.


How long will my pet's internal medicine appointment take?

For most pets, these appointments last about 1 hour.


What can I expect at the appointment?

You and your pet will meet with one of our internal medicine nurses to first review your pet's medical history. Once that is complete, the nurse will bring your pet into the internal medicine treatment area to have a full exam by Dr. Jennifer Messinger or Dr. Melissa Tollett. After the exam, the internist will come talk with you about abnormal findings. You will discuss diagnostic and treatment options at that time. Some tests can be done the same day. Other more extensive procedures may require scheduling.


What is the cost of an appointment with the internal medicine specialist?

The cost of the initial exam and consultation is $100. If your pet needs any additional testing, the doctor will go over the costs with you before tests are performed. A common procedure for our internal medicine department is an ultrasound, which includes review by a radiologist which costs $410.


What do I need to bring with me to the appointment?

If possible, please bring a copy of your pet's recent medical records. If you would prefer, we would be happy to contact your veterinarian to have your pet's records faxed to our office. Please notify our receptionist when you call to schedule your pet's appointment.


How will my primary care veterinarian find out my pet's test results?

Once any results are received, our internist will send reports to your primary veterinarian within 24 hours. If your pet has an urgent issue, your veterinarian will be contacted immediately on the day of your pet's appointment.


Who can I contact if I have additional questions before my appointment?

You can call our client services team at 239.947.0588. They will be happy to assist with any questions or appointment bookings.


How do I schedule a neurology appointment for my pet?

Please call 239.947.0588.


How long will my pet's neurology appointment take?

Depending on the patient, most appointments last about 1 hour.


What can I expect at the appointment?

You and your pet will first meet with the neurology nurse who will obtain any pertinent patient history prior to meeting our neurologist. He will then examine your pet and discuss any abnormal findings. It may be necessary to have further diagnostic testing performed such as an MRI or CT scan. Typically, these can be done within 24 hours if not on the same day as your appointment. Once any tests needed are performed, the neurology team will discuss the test results with you and any treatment or follow-up that your pet may need.


What is the cost of an appointment with the neurologist?

The cost of the initial exam and consultation is $100. If your pet needs any additional testing, the nurse will go over the costs with you during the appointment.


What do I need to bring with me to the appointment?

If possible, please bring a copy of your pet's recent medical records. If you would prefer, we would be happy to contact your veterinarian to have your pet's records faxed to our office. Please notify our receptionist when you call to schedule your pet's appointment.


How will my primary care veterinarian find out my pet's test results?

SVS will send a complete report to your veterinarian within 24 hours after the initial consult or after pending results are received. If your pet has an urgent issue, we will call your veterinarian on the day of your pet's appointment.


Who can I contact if I have additional questions before my appointment?

You can call our client services team at 239.947.0588.


How do I schedule a surgery appointment for my pet?

Please call 239.947.0588. Surgery appointments are available 7 days a week.


How long will my pet's surgery appointment take?

The initial consultation generally takes one hour or less for most appointments. The surgical appointment will depend upon procedure.


What can I expect at the surgery appointment?

You and your pet will meet with Dr. Jason Eisele. Depending on the nature of the visit, the doctor will discuss your pets current and past medical history. Then he will examine your pet, review any abnormal findings, and go over possible surgical or non-surgical options. If any additional preliminary tests are required before surgery, your pet may have those done, such as pre-op bloodwork or radiographs. Once surgery is cleared for your pet, you can schedule surgery. In some cases, your pet can undergo surgery the same day as the appointment if they are adequately prepped. If you are interested in same day surgery, let the client services representative know when scheduling the appointment.


What is the cost of an appointment with the surgeon?

The cost of the initial exam is $85. If your pet needs any pre-op testing or if surgery is in fact recommended, our surgery team will go over the estimate with you during the initial exam.


What do I need to bring with me to the appointment?

If possible, please bring a copy of your pet's recent medical records. If you would prefer, we would be happy to contact your veterinarian to have your pet's records emailed/faxed to our office. Please notify our receptionist when you call to schedule your pet's appointment.


How will my primary care veterinarian find out my pet's test results?

If surgery is required, the surgeon will call your veterinarian on the day of your pet's surgery and will also send a complete surgery report to your veterinarian within 24 hours after discharge. If your pet does not require any surgery, a report will be sent to your primary veterinarian within 24 hours following your consult.


Who can I contact if I have additional questions before my appointment?

You can call our client services team at 239.947.0588. They will be happy to answer any of your question about a surgery consultation.


What types of payment methods does SVS accept?

SVS accepts a variety of payment options including cash, Visa, Mastercard, AMEX, Discover, Care Credit and Wells Fargo Healthy Advantage, which allows you to make monthly payments.


Does SVS accept pet insurance?

No, unfortunately we do not take insurance. However, we are more than happy to provide you with the necessary paperwork to file your claim for reimbursement.